Who are Bouchon Jewellers?
Bouchon Jewellers Ltd is private UK company based in London's World famous Jewellery Quarter, Hatton Garden. Bouchon was incorporated in 1989, however our founder Richard Polley has over 40 Years experience in the high quality watch and jewellery business.

How do I know if a product is authentic?
At Bouchon you can buy with confidence, as all our products are fully authenticated by our team of experts. A Certificate of Authenticity is supplied with all pre-owned products, togther with the original documentation/papers when available.

Will I get a guarantee?
Yes. All products sold by Bouchon are covered with a 12 month Guarantee. If a product is still covered by the Manufacturers Warranty, the remaining warranty period will be passed onto the buyer.

Can I view a product before purchase?
Yes. You're welcome to visit our offices in Hatton Garden, London to view the item and have a coffee. Please contact us prior to arrange a suitable time. Tel: 0207 242 5599 Email: hello@bouchononline.co.uk

Do you offer finance?
Yes, we currently offer interest free finance. If you would like to purchase an item on finance, please let us know and we can email you a simple online application to complete. A 10% deposit is required for the purchase and you have the option to pay over a 6, 9, 10 or 12 months.

Can I return an item?
Yes. Please see our Returns section for more information.

Can I sell or part exchange my watch?
Yes. If you would like to sell or part exchange your watch to Bouchon, please complete our Sell Your Watch enquiry form and we will supply you with a no obligation valuation.

What is the difference between a New and a New Unworn watch?
An “unworn” watch means that the watch has been recently purchased by us, this could be via another dealer or agent. An Unworn watch is still affectively brand new and will come with box, papers and warranty.